Roles & permissions

When you sign up, your own login is automatically a Manager, so you start with full access right away — nothing extra to set up. From there, you can add more Manager logins for anyone else who needs that same full access, and Staff logins for everyone else on your team.

A Manager can do everything below. A Staff login is more limited, and you decide exactly how much: give them Student Dashboard + Kiosk access so they can open the dashboard and sign in at the kiosk, TimeClock (My Time) access so they can clock themselves in and out from their own phone, or both. Someone with only TimeClock access, for example, never sees the dashboard at all — just their own clock-in page.

A few examples

A front-desk helper who checks students in and out during class hours. Give them Staff with Dashboard + Kiosk access. They can run Live Roster and History, but can't touch the student list, tags, or anything under Admin.
An instructor who works irregular hours and just needs to log their own time. Give them Staff with TimeClock access only. They get their own My Time page and nothing else — no dashboard, no kiosk sign-in.
An assistant who covers the front desk and also needs to log their own hours. Give them Staff with both. Same as above, just combined.
An assistant director who should be able to do anything you can do — add students, manage tags, run reports, everything. Make them a Manager.

What they can do	Staff	Manager
Sign in to the kiosk, check students in/out in person	✓¹	✓
Live Roster — view who's checked in, check in/out from the dashboard	✓¹	✓
History — today's activity, long-term search & export, correct a mistaken time	✓¹	✓
Students — add, edit, deactivate/reactivate, delete, bulk import	—	✓
Tags — create, edit, delete, assign to students	—	✓
Admin — Accounts, Kiosk Search, Student ID Cards (Beta), rename center	—	✓
Grant or revoke another staff member's access	—	✓
Manage billing — choose or change plan, view invoices	—	✓
TimeClock Dashboard — Clocked In, Roster, Shift Approvals, Monthly Report, Pay Period settings	—	✓
My Time — personal clock in/out, remotely or backfilled, with Manager approval	✓²	✓²

¹ Needs Dashboard + Kiosk access turned on. ² Needs My Time access turned on — available to either role. See the TimeClock guide for how to turn it on.

Quick answers

Can a Staff account ever manage other staff, tags, or the roster?

No — those, and everything else under Admin, are Manager-only. It doesn't matter which access a Staff account has turned on.

Can a Manager also have personal TimeClock access?

Yes — there's a single checkbox for it when you add a Manager, on top of everything else they can already do.

Does Staff access let someone switch the dashboard into TimeClock mode?

No — that toggle is Manager-only, even for a Staff account with TimeClock access. They use their own separate My Time page instead.

Where do I change someone's role or access later?